Medicare Privacy Policy
Effective Date: June 1, 2026
Silva Insurance Group LLC, dba Robert L Silva Insurance Agency (“we,” “our,” or “us”), operated by Robert L Silva, values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or submit your information to us.
This policy applies only to users located in the United States.
1. Information We Collect
We may collect the following types of personal information through forms, scheduling tools, or direct communication:
- Contact Information – name, phone number, email address, and mailing address
- Demographic Information – age, date of birth, zip code
- Insurance-Related Information – Medicare eligibility status or coverage needs
- Technical Data – browser type, IP address, referral URL, and usage data via cookies or analytics tools
2. How We Collect Information
- We collect information in the following ways:
- When you fill out a contact form
- When you book an appointment on our calendar
- When you communicate with us directly via email or phone
- Automatically through your browser or device when you visit the Site
3. How We Use Your Information
- We use your information to:
- Contact you regarding your Medicare insurance needs
- Respond to inquiries or schedule consultations
- Provide personalized service and recommendations
- Improve the functionality and performance of our website
- Comply with legal or regulatory obligations
4. Sharing of Information
- We do not sell or rent your personal information.
- We may share your information only under the following conditions:
- With third-party services (e.g., calendar booking or CRM platforms) that help us operate the business
- When required by law or regulatory authorities
- With insurance carriers, but only with your express consent as part of an application process
- All third-party providers are expected to follow strict confidentiality and data security practices.
5. Data Retention
- We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., Medicare regulations and recordkeeping requirements).
6. Your Choices and Rights
You have the right to:
Access the personal information we have collected about you
Request correction or deletion of your data
Opt out of future communications at any time by contacting us or using unsubscribe links (if applicable)
To exercise your rights, contact us at the address below.
7. Security Measures
- We take reasonable steps to protect your information, including secure form submissions, access restrictions, and encrypted storage where applicable. However, no method of online transmission or storage is 100% secure.
8. Use of Cookies and Analytics
- We may use cookies or third-party analytics tools (like Google Analytics) to understand how visitors use the Site. This data is used to improve the user experience and performance of the Site. You can disable cookies via your browser settings.
9. Children’s Privacy
- This website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.
10. Changes to This Policy
- We reserve the right to update or revise this Privacy Policy at any time. The revised version will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Robert L Silva Insurance Agency
Attn: Robert L Silva
1325 Airmotive Way Suite 175M, Reno, NV 89502
Email: [email protected]
Phone: 775-405-4200
By using our website, you consent to this Privacy Policy and the collection and use of your information as described.
